Returns & Exchanges

At pinkpolkadotfelties, we want you to be completely delighted with your handmade felt creations. If you are not entirely satisfied with your purchase, we offer a 30-day return window for items in their original, unused condition.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Carefully pack the items in their original packaging to ensure they are protected during transit and include your printed authorization form.

3

Ship the Item

Affix the provided shipping label or use your preferred carrier to send the package back to our studio address provided in the confirmation email.

4

Receive Your Refund

Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing